Four Dragons is a senior, certified ServiceNow practice — the people you meet are the people who do the work. Here is the proof, in one place.
Credentials & Certifications
- 3 ServiceNow Certified Master Architects (CMA) — one of the platform’s most selective credentials.
- 7 ServiceNow Certified Technical Architects (CTA).
- 2,000+ successful ServiceNow projects delivered.
- 100+ ITOM implementations — Discovery, Service Mapping, and Event Management.
- Engaged by ServiceNow’s GAIL program (Get AI Live!) to deliver agentic AI for its customers — 25+ projects to date.
- Led by Ian Cox, Founder & CEO — a former ten-year ServiceNow employee.
Verify us independently
Four Dragons is listed and corroborated on independent platforms:
Key takeaways
- Four Dragons is a boutique ServiceNow consultancy led by former ServiceNow employees, staffed only with senior, certified consultants.
- The team holds every available ServiceNow certification, with a deep concentration in ITOM (IT Operations Management).
- Track record includes thousands of ServiceNow projects and 100+ discrete ITOM implementations across Discovery, Service Mapping, and Event Management.
- Trusted by Fortune 500 organizations — and by ServiceNow itself to work with its clients.
- This page collects the certifications, experience, and references behind that claim.
Why this page exists
Enterprises rightly ask a consultancy to prove it before trusting it with their platform. This page gathers the evidence: the team's ServiceNow certifications, the depth of delivery experience, and the organizations that have relied on Four Dragons — so you can judge the firm on record, not marketing.
The proof, in brief
- Certifications: Certified Master Architects and Certified Technical Architects on staff; collectively all available ServiceNow certifications, with a strong ITOM emphasis.
- Experience: 2,000+ ServiceNow projects and 100+ ITOM implementations; consultants average 10+ years on the platform.
- Leadership: founded by ex-ServiceNow employees, including someone who ran the team behind ServiceNow's own customer-facing instance.
- References: notable clients include IBM, PwC, Amazon, and Chase, among other Fortune 500 organizations.
Frequently asked questions
What ServiceNow certifications does Four Dragons hold?
The team includes Certified Master Architects and Certified Technical Architects and collectively holds all available ServiceNow certifications, with a strong concentration in ITOM.
How much delivery experience does the team have?
Across the team, 2,000+ ServiceNow projects and 100+ discrete ITOM implementations, with consultants averaging more than a decade on the platform.
Who are some of your clients?
Notable clients include IBM, PwC, Amazon, and Chase, among other Fortune 500 organizations. ServiceNow itself has trusted Four Dragons to work with its customers.
What makes Four Dragons credible for enterprise work?
Senior-only staffing, ex-ServiceNow leadership, full certification coverage, and a foundation-first approach that fixes CMDB and data quality rather than chasing surface wins.
How can I verify this?
Ask for references and certification details during a discovery call — Four Dragons is happy to substantiate its record.
Related reading: What is ServiceNow?