WELCOME TO Four Dragons
Mastering Your Digital Operations - ITOM, ITAM, SecOps, & CMDB on ServiceNow
We are specialists in building and maturing the four pillars of modern IT: Operations (ITOM), Security (SecOps), Asset Management (ITAM), and the foundational CMDB that powers them all. We turn your disconnected data into a strategic advantage, driving operational excellence and eliminating risk.
About Four Dragons
Unlocking the Full Potential of ServiceNow
At Four Dragons, we see the bigger picture. We know that SecOps is more effective when it can prioritize vulnerabilities on critical assets defined in your ITAM program and mapped in your CMDB. We understand that ITOM’s service health monitoring is only meaningful when it reflects real-time configuration data. Our unique, cross-functional expertise across these four domains ensures your ServiceNow platform operates as a cohesive, strategic asset, not just a collection of siloed tools.
Our founder and CEO
Ian Cox
Ian Cox, is a seasoned IT leader with over 25 years of experience, and a strong focus on delivering exceptional value through ServiceNow solutions. Ian’s expertise in the ServiceNow ecosystem is extensive, encompassing IT service management, Customer Service Management, Field Service Management, large-scale implementations, and strategic program delivery. He has a proven track record of leading transformative ServiceNow projects, including Now Assist implementations, developing Go-to-Market strategies for ServiceNow products, and re-engineering the ServiceNow Support System.
At Four Dragons, Ian’s deep understanding of the ServiceNow platform drives our commitment to providing innovative and effective solutions for our clients.
Services
Empowering Your Business with Expert ServiceNow Solutions
Consultation
We begin with strategic consultation to understand your unique business goals. Through expert analysis of your ITOM, SecOps, and ITAM needs, we design a prioritized implementation roadmap and scalable architecture, ensuring a clear path to success and measurable ROI.
Development
Our certified developers use agile methods to build your tailored solution. We expertly configure modules, integrate key systems, and build custom workflows. Rigorous testing and a focus on a clean CMDB ensure a powerful, high-quality platform that precisely fits your operational needs.
Implementation
Our implementation process guarantees a seamless go-live with minimal disruption. We manage the entire transition, from final testing to organizational change management. With comprehensive training and dedicated hypercare support, we drive immediate user adoption and ensure your team is successful from launch.
Support
Our partnership extends far beyond launch. We provide ongoing support, managed services, and proactive optimization to maximize your long-term ROI. With a dedicated support team and strategic guidance, we ensure your ServiceNow platform evolves and consistently delivers value as your business grows.
Why choose us
Your Trusted ServiceNow Partner
Experience
With over a decade of experience, we deliver measurable results across ITOM, SecOps, and ITAM. We reduce risk, cut costs, and improve efficiency by building solutions on an accurate, service-aware CMDB, turning your platform’s potential into tangible business performance.
Certification
Our team’s expertise is validated by top-tier certifications. We hold multiple ServiceNow CIS credentials in ITOM, SecOps, and ITAM, alongside core CSA and ITIL certifications. This guarantees your project is handled by proven, up-to-date experts who deliver results based on industry best practices.
References
Trusted by Leading Organizations. We've earned the trust of businesses across various industries by consistently delivering successful ServiceNow projects. Explore our client testimonials and case studies to see how we've helped others achieve their goals.
Contact Us
Let's Get in Touch
Ready to elevate your ServiceNow experience? We’re eager to discuss your needs and demonstrate how our expert consultants can help you achieve your business goals.
Email Information
Services@fourdragons.com
Follow Us On Social Media
Contact Us
Let's Get in Touch
Ready to elevate your ServiceNow experience? We’re eager to discuss your needs and demonstrate how our expert consultants can help you achieve your business goals.
Email Information
Services@fourdragons.com
Follow Us On Social Media
Our team of certified ServiceNow consultants is dedicated to helping you maximize the value of your ServiceNow investment.