Four Dragons is a boutique ServiceNow consultancy led by former ServiceNow employees and senior-only certified consultants. We clean up broken CMDBs by fixing the data underneath — not by selling you more features.
Who can clean up your ServiceNow CMDB? People who built the platform.
You bought Discovery. You ran the probes. And you still can’t answer a simple question: what breaks if this server goes down?
A CMDB nobody trusts is worse than no CMDB at all. If this sounds familiar, you’re not alone:
Duplicate and orphaned CIs pile up faster than anyone can clean them. Service maps are half-built, so change management is guesswork. Every audit turns into a fire drill. And the last “cleanup” added more fields — and fixed nothing.
The problem isn’t the platform. It’s that most partners keep bolting on features instead of fixing the data underneath.
We clean the data first. Everything else follows.
Four Dragons rebuilds your CMDB from the foundation, the way it’s meant to work, from people who worked inside ServiceNow.
Find what’s broken. A full health check scores your CI completeness, staleness, duplicates, and relationship coverage against CSDM.
Fix the source, not the symptom. We tune Discovery and IntegrationHub so data comes in clean and stays clean — no more manual reconciliation.
Prove it works. Service mapping and dashboards that give you a CMDB you can actually make decisions from.
How it works
1. Free CMDB Health Check. See exactly where your data stands. No cost, no obligation.
2. Remediation plan. A prioritized, fixed-scope plan to a trustworthy CMDB.
3. Clean, supervised, kept clean. We remediate and put guardrails in place so it doesn’t drift again.
Why Four Dragons
2,000+ ServiceNow projects delivered. 100+ ITOM engagements. Certified Master Architects on staff. Led by a 10-year ServiceNow insider. Senior-only, certified consultants — no offshore juniors learning on your instance.
Frequently asked questions
How long does a CMDB cleanup take?
Most clients see a trustworthy core CMDB in 60–90 days, depending on estate size. The health check gives you a firm timeline before you commit.
Do we have to rip out our current setup?
No. We fix the data and configuration you already have. We add features only when they solve a real problem.
What makes Four Dragons different from a big SI?
Senior-only, certified consultants — no offshore juniors learning on your instance. And we’re led by former ServiceNow employees who know how the platform is actually built.
How much does CMDB remediation cost?
It depends on the state of your data — which is exactly what the free health check tells us. You get a fixed scope before any spend.
Find out how healthy your CMDB really is — free.
The health check takes minutes and shows you exactly what’s broken, before you spend a dollar on fixing it.
Start My Free CMDB Health Check →