Forge Your Destiny with Automated Service Mapping.
Elevate your Service Mapping team from manual data coordinators to Strategic Governance and Compliance leaders
Forge Your Destiny with Automated Service Mapping.
Elevate your Service Mapping team from manual data coordinators to Strategic Governance and Compliance leaders
Challenges in Your Current Process
Hours wasted emailing spreadsheets to Application Owners.
Critical data buried in Outlook threads.
Manual data entry into ServiceNow that leads to avoidable errors and low moral
The Future of Service Mapping
No more manual follow-ups; tasks are automatically created and routed to the right teams for remediation.
Your Automated Workflow in 3 Steps
1
Intelligent Intake
Application Owners provide endpoints via a simple, guided portal.
2
Auto-Remediation
If a map fails, ServiceNow automatically generates a remediation list and assigns it to the right team (configurable by customer)
3
One-Click Approval
Application owners receive a direct notification to review and approve the finalized operational map.
Data-Driven Insights
Monitor, track, and optimize your Service Mapping efforts with real-time visibility into automation errors, operational status, and request progress.
- Automation Errors by Code: Quickly identify if a failure is due to "Host not reachable" or "SSH authentication failed".
- Operational vs. Non-Operational: A high-level view of your entire service health.
- Request Tracking: Monitor open, in-progress, and completed mapping requests at a glance.
Future State Benefits: Old vs New
- Emailing spreadsheets to owners
- Slow Time consuming manual data entry and errors
- Data buried in Outlook
- Intelligent Intake via guided portal
- Automated Task Routing for remediation
- Real-Time Progress on a dashboard
Ready to automate your Service Mapping?
Schedule your demo today and elevate your Service Mapping team to new heights.